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Tiscali UK Ltd
Tiscali Customer Services
PO Box 7206
Kiln Farm
MK14 6XG
www.tiscali.co.uk
Richard King
Havant,
Hampshire
Our Ref: 080529-004014
Dear Richard King,
Thank you for your letter dated 23rd April 2008.
Firstly, I do apologise for the inconvenience caused by this issue.
As I verified your account in our database, your account is active, and I also
checked your invoice that you have an outstanding balance amounting to £8-69.
I also confirm that we haven’t posted or received your payment through cheque
amounting £8-69.
Pleas send us a copy of your payments, but, please be assured that if we
received your cheque and it will be automatically posted.
In order to follow up your issue, I will forward this to our Finance and
Administration Department.
Your reference number is UKHD0000*******.
However, if you want to cancel your account please call our cancellation
department, 0845077488. Calls charged at local rate. Lines are open 9am to 6pm,
Monday to Friday.
If you have any further queries please do not hesitate to contact our customer
care team on 0871 222 3311. lines are open 8am to 9pm 7 days a week. Calls will
be charred at local rate.
Alternatively you can contact us through our website at www.tiscali.co.uk.
Thank you for choosing Tiscali. We appreciate doing business with you.
Kind Regards,
Zion Baui
Tiscali Customer Care
Registered address:
20 Broadwick Street,
London W1F 8HT
Registered
in England and Wales
No 3408171
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