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16th June 2008
Case – *****
Ref: – UK*************
Dear Mr King,
Per our conversation of today, 16th June 2008, I can confirm that I
have escalated your requests for the following:
1 – Copies of all correspondence sent between Tiscali and Fredericksons.
2 – An apology for, and retraction of, the slanderous comments received by
Fredericksons.
3 – Assurances that your Credit rating will not be affected by this business.
4 – That any correspondence in the meantime be addresses electronically to :
******@rlkassociates.co.uk
I can also advise that, as discussed, I have asked our Finance team to send you
a refund cheque for £**.00 in the short term.
I will call you back, again, as discussed, in three weeks time, on *th July
at **.** to update and to confirm receipt of said information.
Kind Regards,
Tom Chisholm
High Level Complaints Team
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